Description

Session ID: 10593

Abstract: This presentation will describe how Artificial Intelligence, Machine Learning and Deep Learning algorithms can be used to significantly reduce customer churn. A use case will be presented that describes the customer churn challenge, a Machine Learning strategy, selected algorithms, opensource tools and ultimate results and benefits of the solution. The presentation will also describe how the solutions was operationalized into the Oracle Advanced Collections and Accounts Receivable modules.

Objective 1: Define customer churn

Objective 2: Describe how Machine Learning algorithms can significantly reduce customer churn

Objective 3: Highlight the algorithms and tools used to predict customer churn

Objective 4: Discuss how the solution was operationalized into the Oracle Advanced Collections and Accounts Receivable modules

Objective 5: Discuss the ultimate results and benefits of the solution

Audience: Applications End User

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