Session ID: 10388
Abstract: SGI wanted a sales automation solution to simplify and streamline the entire lead-to-order cycle in order to drive growth. Oracle CPQ (Configure-Price-Quote) Cloud was implemented replacing EBS Configurator to provide enhanced quote processing for the sales team users. To support improved CPQ processes, an agile middleware foundation utilizing Oracle SOA was also established to support the bi-directional integration of customer, item and pricing data between Oracle CRM OnDemand, Oracle CPQ Cloud and Oracle EBS.
Objective 1: Discover how a modern CPQ solution simplified a complex lead-to-order process.
Objective 2: Discuss the detailed architectural solution developed to address complex configuration requirements.
Objective 3: See how design focused on configuration, approvals, quoting, and integration resulted in automation.
Objective 4: Discuss how seamless integration provides a better user experience and effective use of master data.