Session ID: 103820

Abstract: Oracle CX Cloud products are bringing advanced add-on functionality to JD Edwards. When organizations adopt products such as Sales, Marketing and/or CPQ, it is imperative that they understand how to manage the ongoing mandatory upgrades. This session will give you the ins and outs of how to minimize the impact, prepare for customizations and manage a continual six month upgrade cycle.

Objective 1: Best practices and use cases to effectively manage customizations.

Objective 2: Learn execution do's & don'ts.

Objective 3: In-depth coverage of recommended training and testing strategy.

Audience: Technical/Functional